Audio/Video Technician
- Siri Info Solutions
13 Hours Ago
NA
W2, C2C
Marlborough-MA
2-15 Years
Required Skills: Conferencing, audio/video, av, support
Job Description
Position: Audio/Video Technician
Location: Marlborough, MA(Onsite)
Duration: Contract
Job Description:
• Checking all conference rooms on a regular basis
o Test all aspects of rooms equipment
Hardware power status confirmation
Battery levels on items like remotes
Confirm correct functionality of all audio and video features
Troubleshooting technical issues
Work with vendors as needed to resolve issues
o Ensure rooms are in good looking order
Work with facilities to remedy any physical needs of the space
• Utilize monitoring solutions to quickly identify and respond to issues
• Assist users with immediate room issue or needs
o Troubleshoot active problems in person
o Work with vendors as needed to resolve issues
• AV Training
o Hold regular training sessions with the site
Usage of the equipment
Best practices
General AV support questions
• Track and respond to ServiceNow work request
• Work with the greater AV group on implementing changes to the AV environment at your local site
• Point person for all AV needs your site has
• Special Projects; work with other team members or manager on AV oriented projects
