Required Skills: L2, Operational analyst, incident management, Aladdin, SQL, support
Job Description
Job Title: L2 Support Analyst
Locations: Boston, MA
Employment Type: Full-Time (W2 only)
Work Model: Onsite (5 Days a week)
Note: This role is not open for C2C/C2H/1099 or any contract arrangements
Job Description
L2 Operational analyst with Aladdin platform experience
- Aladdin - Blackrock experience including administration and L2 support working with the vendor
- Service Management and ITIL process knowledge and experience in handling L2 support role and handling vendor
- L2 incident management for investment applications, trading venues, file ingestion and 3rd party leased line connectivity for US regional services
- Asset Management Domain Knowledge and L2 support experience for Asset management applications
- Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin.
- Support client/user requests related to the Aladdin
- Excellent communication and presentation skills. Must possess strong verbal and written communication skills and be able to develop good working relationships with partners.
- Good understanding of SQL to help dive into Aladdin Database for investigations.
- Technical skills (UNIX, Python and PERL) are preferred but not necessary.
- Must be detail orientated, possess initiative and work well under pressure.
Benefits Overview
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.