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Interacts and effectively communicates with internal clients to understand functional requirements that potentially lead to user stories and acceptance criteria.
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Organizes and facilitates meetings with Business, Design, Dev Team, and other groups as needed.
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Develops, refines, and documents requirements in the form of epics, features, user stories and acceptance criteria for prioritized feature development.
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Supports the team with current and potential system inputs, processes, and outputs including interface mapping and documentation of business processes
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Consults on functional testing of system modifications.
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Ensures traceability on project work including capturing requirements; tracking test cases linked to requirements; and may support capturing defects and linking to root cause as part of User Acceptance Testing (UAT).
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Supports testing activities prior to release, assuring we built what aligns to agreed features and capabilities.
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Assists with training documentation and supporting product details for the business.
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Collaborates with the Design Team in the Discovery Phase of Agile Playbook related to user requirement activities.
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Participates in the development and implementation of programs intended to strengthen internal controls or improve client service and/or support.
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Provide RFP support in terms of gathering high level requirements, mapping flows, and providing demos.
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Assist with and support business case development including business analyses or feasibility studies associated with technology initiatives.
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All other duties and projects as assigned.