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Configure and troubleshoot Cisco Meraki SD-WAN environments.
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Support Meraki MX devices across multiple store locations.
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Work on inbound internet circuits connected to SD-WAN devices.
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Coordinate with ISPs, cabling vendors, and field technicians.
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Troubleshoot VPN tunnels, routing, failover, latency, packet loss, firewall rules, and internet outages.
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Validate store connectivity before and after cutovers.
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Support production incidents with urgency.
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Document configurations, circuit details, and troubleshooting steps.