SAP EWM & TM Techno-Functional Program Manager
- Diverse Lynx LLC
3 Days Ago
NA
C2C
Austin-TX
10-15 Years
Required Skills: SAP EWM, SAP TM, SAP MM, SAP SD, SAP PP, SAP S/4HANA , Snowflake, Tableau,
Job Description
Roles & Responsibilities
- Lead end-to-end SAP Extended Warehouse Management (EWM) and Transportation Management (TM) programs, including implementation, enhancements, support, and global rollouts.
- Manage large-scale supply chain transformation initiatives involving SAP EWM, TM, MM, SD, PP, shop floor systems, and third-party applications.
- Drive program governance, project planning, resource management, risk mitigation, stakeholder communication, and executive reporting.
- Collaborate with business leaders to gather requirements, define solution architecture, and deliver scalable SAP supply chain solutions.
- Lead integration design and execution across SAP EWM, TM, MM, SD, PP, Manufacturing Execution Systems (MES), and Shop Floor Systems.
- Oversee warehouse operations including inbound processing, outbound fulfillment, inventory management, internal movements, labor management, and transportation execution.
- Support procurement and inventory processes through SAP MM, including purchasing, goods receipt, stock transfers, and inventory control.
- Enable seamless integration with SAP SD for sales order processing, delivery management, shipping, and customer fulfillment activities.
- Coordinate SAP PP integration for production planning, material staging, production supply, manufacturing logistics, and order execution.
- Manage fit-gap analysis, solution design workshops, testing strategy, user acceptance testing (UAT), deployment planning, and hypercare support.
- Lead cross-functional teams consisting of business users, SAP functional consultants, developers, architects, data engineers, and third-party vendors.
- Product Care Repair Center Operations Lead SAP-enabled Product Care repair and service supply chain processes supporting repair depots, service centers, and logistics operations.
- Manage repair center workflows including device intake, repair order processing, spare parts management, refurbishment, reverse logistics, and customer returns.
- Support integration between Shop-floor system , SAP systems, repair centers, and logistics partners.
- Ensure end-to-end visibility of inventory, repair parts, and product movement across repair centers, warehouses, and distribution networks.
- Drive operational excellence initiatives focused on repair turnaround time (TAT), service-level agreement (SLA) compliance, inventory optimization, and customer satisfaction.
- Coordinate repair center process improvements and automation initiatives to improve efficiency and reduce operational costs.
- Monitor repair operations performance and collaborate with business teams to resolve process bottlenecks and system issues.
- Reporting, Analytics & Data Management
- Design and deliver enterprise reporting and analytics solutions using Snowflake, Tableau, SAP Analytics Cloud, and other business intelligence platforms.
- Build executive dashboards and operational reports for warehouse performance, transportation metrics, repair center operations, inventory management, and supply chain KPIs.
- Partner with data engineering teams to establish data integration pipelines between Shop Floor Systems, Snowflake, and reporting platforms.
- Develop reporting frameworks for repair volumes, backlog management, SLA tracking, inventory aging, transportation costs, and operational efficiency.
- Enable real-time and near-real-time visibility into supply chain and repair center operations through advanced analytics solutions.
- Conduct root cause analysis using Tableau dashboards and Snowflake datasets to identify trends, operational bottlenecks, and improvement opportunities.
- Establish data governance, master data management, and data quality standards to ensure reporting accuracy and compliance.
- Provide executive-level insights and decision-support analytics for senior leadership and business stakeholders.
- Leadership & Transformation
- Lead SAP S/4HANA migration and digital transformation initiatives across supply chain, warehouse, transportation, manufacturing, and service operations.
- Drive continuous improvement programs leveraging SAP best practices, automation, analytics, and process optimization.
- Manage global and cross-functional teams across multiple regions and business units.
- Ensure compliance with corporate governance, audit requirements, security policies, and industry standards.
- Mentor team members and provide leadership in solution design, delivery execution, operational support, and strategic planning.
- Serve as the primary liaison between business stakeholders, IT leadership, SAP delivery teams, and external partners to ensure successful program execution.
Preferred Skills & Qualifications
- Bachelor’s or Master’s degree in information technology, Supply Chain Management, Engineering, Business Administration, or a related field.
- 10+ years of experience in SAP Supply Chain solutions with expertise in SAP EWM and SAP TM.
- Strong knowledge of SAP MM, SD, PP, and S/4HANA integration landscapes.
- Experience with SAP S/4HANA migration and transformation programs.
- Proven expertise in Service Level Management (SLM), program governance, and enterprise project delivery.
- Experience supporting ProductCare Repair Operations, Shop-floor system integrations, reverse logistics, and service supply chain processes.
- Strong understanding of warehouse management, transportation, manufacturing, and inventory management processes.
- Experience integrating SAP with Shop Floor Systems (MES), third-party applications, and enterprise platforms.
- Hands-on experience with Snowflake, Tableau, SAP Analytics, and executive reporting dashboards.
- PMP, PgMP, Agile, Scrum, or SAP certifications preferred.
- Excellent stakeholder management, leadership, communication, and problem-solving skills.
