Required Skills: Project management, stakeholder alignment, Copilot AI Agents and automation tools
Job Description
Important Note: The manager's preference is for candidates with a copywriting/communications background. Since this role is not highly technical, the ideal candidate would have strong project management skills and be comfortable contributing to writing customer communications. We’re also open to candidates with previous creative experience (e.g., former account managers at agencies) who have strong project management skills.
Top Skills Required:
1. Lead end-to-end project management for service communications from intake through deployment, including timelines, approvals, stakeholder alignment, performance measurement, and follow-up.
2. Develop and manage new SharePoint intake process.
3. Build and maintain centralized communications archive as a source of truth for past, active, and future service communications.
4. Coordinate across cross-functional teams to ensure communications are accurate, compliant, timely, customer-centric, and aligned with business priorities.
5. Leverage Copilot AI Agents and automation tools to streamline workflows.