Senior Business Data Analyst, Product Analyst II
- Infojini Inc.
19 Hours Ago
56-64 per Hourly
W2
Los Angeles-CA
8-10 Years
Required Skills: product analysis, business analysis, Oracle Health environment , Tableau development, Power BI development, Business requirements gathering, User stories and value propositions, Technical solution analysis, Market research, Stakeholder relationship management, Agile Project Management, Microsoft Word, Excel, PowerPoint, Project, Visio.
Job Description
Position Summary
The Product Analyst II (Data/Digital) will assist with the design, implementation, and ongoing management of digital & data products and services to transform the experiences of patients, families, and staff combined. The Product Analyst II (Data/Digital) will work closely with the various enterprise stakeholders of Keck Medicine of USC to articulate business requirements, build user stories, and identify the value proposition(s). The Product Analyst II (Data/Digital) will conduct market research to understand industry problems and find innovative solutions, as well as aid in evangelizing digital & data product offerings to the business stakeholders to continually develop and expand the product roadmap.
Minimum Qualifications & Experience
- Education: Bachelor’s Degree in a related field required.
- Communication: MUST demonstrate strong communication skills in meetings and with stakeholders.
- Product/Business Analysis: Minimum 2 years of experience in product/business analysis.
- EHR Environment: Experience in a Cerner (Oracle Health) environment required.
- Visualization Tools: Development abilities in Tableau and Power BI required.
- Requirements & Workflows: Experience working with users to capture requirements and develop workflow diagrams that translate to application builds.
- Technical Solutions & Research: Experience analyzing and recommending appropriate technical solutions to support the overall enterprise (including market research).
- Stakeholder Relationships: Experience developing broader awareness of optimal use of solutions and maintaining relationships with enterprise leaders (including clinical, business, and research areas) to support data-driven decision-making.
- Methodologies: Experience with Agile Project Management methodologies.
- Environment: Experience managing multiple priorities and operating in a fast-paced, ambiguous, and complex environment with autonomy.
- Software Proficiency: Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.
- Preferred Experience: Healthcare IS experience preferred.
Accountabilities
- Customer Service: Resolves customer questions and complaints, communicates with customers, handles service problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem-solving skills, and maintains a pleasant and professional image (customers include internal department users, vendors, and IS peers).
- Solution Design and Development: Analyzes events, documentation, requirements, and needs to design and develop solutions to solve problems and/or meet organizational needs. Responsible for designing, coding, and modifying websites, apps, and forms from layout to function according to specifications, creating visually appealing sites with user-friendly design and clear navigation.
- Performance Improvement/Transformation/Innovation: Demonstrates ongoing understanding of and actively participates in performance improvement activities; identifies and proactively pursues business transformation; uses innovation to enhance/solve current system and business workflow problems. Acts as subject matter expert for department functions regarding responsible systems.
- Technical Skills and Industry Knowledge: Familiar with multiple application systems/business functions with working knowledge of selected systems/functions. Working knowledge of industry best practices, conventions, and regulations. Limited programming/integration expertise with ability to work on moderately complex assignments.
- Teamwork and Project Management: Leads work efforts. Uses planning skills to manage and complete work efforts on time and on budget.
- Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing nonstandard/custom reports as required.
- Training: Responsible for working with customers and/or vendors on training for new systems being implemented and rolled out. Responsible for assisting in training new staff members on applicable systems/applications.
