Required Skills: SAP S/4HANA, SAP ECC, SAP HANA
Job Description
We are looking for a self-motivated, growth-oriented technical professional who brings strong ownership, learns quickly, adapts to changing technologies and operating models, and is driven to keep expanding both technical depth and cross-functional effectiveness in a complex enterprise environment.
Key Responsibilities
Architecture and strategy: Design scalable, secure, and highly available SAP infrastructure across on-premises, cloud, and hybrid environments. Help establish technical standards and align platform roadmaps, upgrades, and maintenance with business objectives.
Technical leadership: Provide expert guidance to junior and mid-level SAP Basis administrators, promote operational best practices, and coordinate work across internal teams, external partners, and service providers.
SAP platform administration: Install, configure, administer, monitor, and maintain SAP systems and supporting technologies, including SAP S/4HANA, NetWeaver, HANA, Oracle, and associated enterprise applications.
Performance and capacity management: Conduct system health checks, capacity planning, workload analysis, and performance tuning across SAP application, database, operating system, and infrastructure layers.
Availability and recovery: Develop, test, and maintain backup, restore, high-availability, disaster-recovery, and failover procedures to support business continuity requirements.
Incident and problem management: Lead diagnosis and resolution of complex P1 and P2 incidents, coordinate technical recovery efforts, perform root-cause analysis, and implement preventive and corrective actions.
Migrations and upgrades: Lead SAP S/4HANA conversions, database migrations to HANA, system refreshes, client copies, landscape transformations, kernel upgrades, Support Package Stack updates, and other lifecycle activities.
Cross-functional collaboration: Partner closely with network engineering, firewall, infrastructure, database, development, cloud, and operations teams to coordinate administration, resolve complex issues, and support reliable SAP platform operations.
Vendor and platform coordination: Work directly with internal and external operations teams on the administration, support, and lifecycle management of contracted SAP systems.
Security and compliance: Maintain secure SAP technical configurations and support patching, vulnerability remediation, audit readiness, access controls, and compliance with enterprise policies.
Documentation and operational discipline: Maintain accurate technical documentation, operational procedures, support records, and knowledge-sharing materials that strengthen team capability and support continuity.
Required Qualifications
Experience: 8 or more years of information technology experience, including at least 5 years in a senior SAP Basis and SAP HANA support role.
SAP platform expertise: Strong hands-on experience administering SAP S/4HANA or SAP ECC, SAP HANA, and SAP NetWeaver.
Technical operations: Experience with installations, upgrades, patching, system refreshes, transport management, monitoring, troubleshooting, performance tuning, and major incident resolution.
Infrastructure and resilience: Working knowledge of Oracle and SAP HANA databases, AIX, Linux, and Windows platforms, and backup, recovery, high availability, and disaster recovery practices.
Cross-functional effectiveness: Ability to work across multiple technical domains and partner effectively with adjacent teams supporting infrastructure, networking, security, development, cloud connectivity, and vendor-managed environments.
Support coverage: Ability to participate in a rotating 24/7 on-call schedule.