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At least 10 years of experience in Dynamics CRM (Sales).
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Dynamics 365 Functional with knowledge on Customizations and Configurations.
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Should be able to analyze and validate fitment of a requirement with Dynamics.
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Must have good knowledge on Dynamics 365 and best practices. Should be able to prepare functional documentation.
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Must be able to work directly with the client and lead functional design discussions with business and bridge the gap between business and technology team.
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Design, develop, and execute test scenarios, test cases, and test scripts for CRM applications.
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Perform end-to-end functional, integration, regression, and user acceptance testing.
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Identify, document, track, and verify defects using defect management tools.
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Collaborate with required stakeholders to clarify requirements and resolve issues.
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Ensure test coverage for CRM customizations, configurations, workflows, reports, dashboards, and integrations.
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Support UAT execution and coordinate with business users for sign-off.
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Prepare test execution reports, defect metrics, and quality status updates.