Required Skills: Microsoft Azure, GCP, Insurance Solutions, IT Network Operations,
Job Description
We are seeking a Senior Engagement Manager with strong client relationship management, service delivery, and business development experience in the Banking, Financial Services, and Insurance (BFSI) domain.
Key Responsibilities:
- Manage client relationships, project delivery, scope, timelines, and budgets.
- Drive RFI/RFP responses, proposals, and new business opportunities.
- Coordinate onsite-offshore teams and internal technical teams.
- Manage stakeholder communication, issue resolution, and steering committee presentations.
- Collaborate with Cloud, Insurance, Network Operations, Security, and ServiceNow teams.
Required Skills:
- 12–15 years of overall IT experience, including 5+ years in client-facing roles.
- Experience in Service Delivery, Client Management, Program Management, or Business Development.
- Strong BFSI industry experience.
- Knowledge of Microsoft Azure, GCP, Insurance Solutions, IT Network Operations, and Security.
- Excellent English communication and stakeholder management skills.
- ServiceNow experience preferred.
Preferred Certifications: ServiceNow CSA/CIS, ITIL, or PMP.