SAP Service Delivery Manager
- Seaglass Technology Partners
3 Days Ago
70-75 per Hourly
W2
Atlanta-GA
8-10 Years
Required Skills: SAP , Delivery Management , Customer Facing, Application Support ,Leadership , Management , Offshoring , Software Management , IT Service Management .
Job Description
We are seeking an SAP Delivery Manager to oversee ongoing SAP application support and multiple concurrent projects for an established medical technology organization. This is a highly visible, client-facing role requiring someone who can manage complex delivery operations, build strong executive relationships, and proactively identify opportunities to expand services within the account.
Core Responsibilities:
- Oversee SAP Application Management Services (AMS), ongoing support operations, and multiple concurrent SAP projects.
- Manage offshore delivery teams, including resource allocation, support tickets, escalations, and project timelines.
- Coordinate initiatives involving SAP BTP, SuccessFactors, IBP, and APO-related capabilities.
- Develop strong relationships with senior client leadership, including the CTO.
- Proactively identify, pursue, and help secure new projects and opportunities to expand services within the existing account.
Required kills:
- SAP Delivery Management experience across both AMS/support and implementations.
- Experience managing offshore teams and multiple concurrent projects.
- Proven ability to grow existing client accounts by identifying and winning additional project work.
- Strong executive relationship management and customer-facing communication skills.
- Proactive, outgoing personality, comfortable managing demanding clients and driving new business opportunities.
- SAP consulting or IT services delivery background.
