Required Skills: ITAM or SAM modules.

Job Description

• Program Development and Oversight:
  Design, develop, and implement a Software Asset Management Life Cycle Program. Establish policies, processes, and governance for managing software assets across the organization. Define and implement workflows to track and report software usage and compliance.
• ServiceNow Implementation:
  Lead the integration and configuration of ServiceNow IT Asset Management (SAM) modules, including Software Asset Management Professional. Collaborate with stakeholders to customize ServiceNow workflows and reporting dashboards. Provide recommendations for ServiceNow optimizations and upgrades regarding ITAM/SAM functionalities.
• Software License Management:
  Manage and track software licenses, entitlements, and compliance requirements. Conduct periodic audits to identify risks, licensing gaps, and cost-saving opportunities. Partner with procurement teams to negotiate software license agreements and renewals.
• Stakeholder Collaboration:
  Work closely with IT, procurement, and finance teams to align software asset management practices with organizational goals. Collaborate with vendor management teams to ensure accurate contract and license tracking. Provide training and guidance to stakeholders on SAM policies, processes, and tools.
• Data Analysis and Reporting:
  Develop and maintain reports and dashboards to provide visibility into software usage, compliance, and cost savings. Perform data analysis to identify trends, risks, and opportunities for process improvement. Ensure the accuracy and integrity of data within the SAM tools.