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5 Years - Advanced computer skills are required, particularly related to personal computer, PC peripherals and network technical support
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5 Years - Expertise related to advanced network administration concepts (DHCP, DNS, routers, firewall, etc.)
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5 Years - Experience in troubleshooting computer software/hardware problems
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5 Years - Advanced customer relations skills
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5 Years - Good verbal and written communication skills
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5 Years - Ability to control and manage several projects simultaneously
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5 Years - Working knowledge of MS Word, MS Excel, and MS outlook
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5 Years - Strong analytical and decision-making skills