Required Skills: Citrix App Layering, App Layering ELM(Enterprise layer manager), NetScaler, Netweaver
Job Description
Job Title: Citrix Engineer – L3 Support (Expert in Citrix Application Layering)
Location: Princetion NJ - Hybrid 1 OR 2 Days Onsite.
Employment Type: Contract
Job Summary:
We are seeking a highly skilled Citrix Engineer (L3 Support) with deep expertise in Citrix Application Layering (App Layering) to join our IT infrastructure team. The ideal candidate will be responsible for providing top-tier support, troubleshooting, and optimization of Citrix environments, ensuring high availability, security, and performance. This role requires an advanced understanding of Citrix technologies, virtualization, automation, and enterprise-level application delivery.
Key Responsibilities:
Citrix Application Layering (App Layering) Expertise:
- Design, implement, and manage Citrix App Layering (ELM – Enterprise Layer Manager) solutions.
- Create, maintain, and optimize OS layers, Platform layers, and Application layers while ensuring compatibility across all layers.
- Troubleshoot App Layering issues, including layer conflicts, storage space management, app versioning, and elastic layering deployment.
- Ensure best practices for layering, including maintaining a clean OS layer and minimizing the need for frequent OS and Platform layer recreation.
- Optimize Citrix Optimizer and App Layering Supplement settings for best performance.
- Ensure proper integration of Citrix App Layering with hypervisors (VMware, Hyper-V, Citrix Hypervisor) and Citrix Provisioning Services (PVS/MCS).
- Perform rigorous testing (UAT, sandbox) and validation before deploying layered images into production.
Citrix Infrastructure & Virtualization Support (L3):
- Provide advanced troubleshooting and root cause analysis for Citrix Virtual Apps and Desktops (CVAD), Citrix Gateway, StoreFront, Director, and Workspace Environment Management (WEM).
- Work with FSLogix for user profile management and application masking.
- Ensure high availability and disaster recovery strategies for Citrix environments.
- Manage and optimize Citrix policies, group policies, and security configurations to enhance system performance and user experience.
- Support and manage Citrix Provisioning Services (PVS) and Machine Creation Services (MCS) deployments.
- Configure and optimize Citrix ADC (NetScaler) for load balancing and secure remote access.
Automation, Performance Optimization & Security:
- Automate tasks using PowerShell scripting for Citrix environment monitoring, provisioning, and maintenance.
- Optimize Citrix resource utilization (CPU, memory, disk I/O) to improve performance and user experience.
- Implement security best practices for Citrix environments, including hardening and patch management.
- Monitor and analyze performance metrics using Citrix Director, Splunk, or other enterprise monitoring tools.
Collaboration & Documentation:
- Work closely with application teams, infrastructure teams, and end-users to resolve complex Citrix-related issues.
- Maintain detailed documentation of Citrix configurations, App Layering procedures, and troubleshooting steps.
- Train L1/L2 teams and provide technical guidance on Citrix best practices.
Required Qualifications & Skills:
- 10+ years of experience in Citrix administration, including at least 5 years of hands-on experience with Citrix App Layering (ELM).
- Expertise in Citrix Virtual Apps & Desktops (CVAD), Citrix App Layering, Citrix Provisioning (PVS), Machine Creation Services (MCS), and FSLogix.
- Strong knowledge of hypervisor platforms (VMware vSphere, Microsoft Hyper-V, Citrix Hypervisor).
- Experience with Citrix ADC (NetScaler), StoreFront, and Citrix Gateway (VPN/HDX traffic management).
- Advanced PowerShell scripting skills for automation.
- Experience with Windows Server OS (2016/2019/2022), Active Directory, Group Policy, and DNS.
- Familiarity with security best practices, patch management, and compliance standards (SOC 2, NIST, ISO 27001, etc.).
- Strong analytical, troubleshooting, and problem-solving skills.
Preferred Certifications:
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Citrix Certified Expert – Virtualization (CCE-V) (Highly Preferred)
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Citrix Certified Professional – Virtualization (CCP-V)
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Microsoft Certified: Azure Administrator Associate (if experience with Citrix on Azure)
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VMware Certified Professional (VCP-DCV) (if working with VMware)