Citrix Engineer
  • Diligenttec INC
2 Days Ago
50-60 per Hourly
NA
Chicago-IL, Princeton-NJ
11-20 Years
Required Skills: Citrix App Layering, App Layering ELM(Enterprise layer manager), NetScaler, Netweaver
Job Description
Job Title: Citrix Engineer – L3 Support (Expert in Citrix Application Layering)
Location: Princetion NJ - Hybrid 1 OR 2 Days Onsite.
Employment Type: Contract

 

Job Summary:
We are seeking a highly skilled Citrix Engineer (L3 Support) with deep expertise in Citrix Application Layering (App Layering) to join our IT infrastructure team. The ideal candidate will be responsible for providing top-tier support, troubleshooting, and optimization of Citrix environments, ensuring high availability, security, and performance. This role requires an advanced understanding of Citrix technologies, virtualization, automation, and enterprise-level application delivery.
 
Key Responsibilities:
Citrix Application Layering (App Layering) Expertise:
  • Design, implement, and manage Citrix App Layering (ELM – Enterprise Layer Manager) solutions.
  • Create, maintain, and optimize OS layers, Platform layers, and Application layers while ensuring compatibility across all layers.
  • Troubleshoot App Layering issues, including layer conflicts, storage space management, app versioning, and elastic layering deployment.
  • Ensure best practices for layering, including maintaining a clean OS layer and minimizing the need for frequent OS and Platform layer recreation.
  • Optimize Citrix Optimizer and App Layering Supplement settings for best performance.
  • Ensure proper integration of Citrix App Layering with hypervisors (VMware, Hyper-V, Citrix Hypervisor) and Citrix Provisioning Services (PVS/MCS).
  • Perform rigorous testing (UAT, sandbox) and validation before deploying layered images into production.
Citrix Infrastructure & Virtualization Support (L3):
  • Provide advanced troubleshooting and root cause analysis for Citrix Virtual Apps and Desktops (CVAD), Citrix Gateway, StoreFront, Director, and Workspace Environment Management (WEM).
  • Work with FSLogix for user profile management and application masking.
  • Ensure high availability and disaster recovery strategies for Citrix environments.
  • Manage and optimize Citrix policies, group policies, and security configurations to enhance system performance and user experience.
  • Support and manage Citrix Provisioning Services (PVS) and Machine Creation Services (MCS) deployments.
  • Configure and optimize Citrix ADC (NetScaler) for load balancing and secure remote access.
Automation, Performance Optimization & Security:
  • Automate tasks using PowerShell scripting for Citrix environment monitoring, provisioning, and maintenance.
  • Optimize Citrix resource utilization (CPU, memory, disk I/O) to improve performance and user experience.
  • Implement security best practices for Citrix environments, including hardening and patch management.
  • Monitor and analyze performance metrics using Citrix Director, Splunk, or other enterprise monitoring tools.
Collaboration & Documentation:
  • Work closely with application teams, infrastructure teams, and end-users to resolve complex Citrix-related issues.
  • Maintain detailed documentation of Citrix configurations, App Layering procedures, and troubleshooting steps.
  • Train L1/L2 teams and provide technical guidance on Citrix best practices.
 
Required Qualifications & Skills:
  • 10+ years of experience in Citrix administration, including at least 5 years of hands-on experience with Citrix App Layering (ELM).
  • Expertise in Citrix Virtual Apps & Desktops (CVAD), Citrix App Layering, Citrix Provisioning (PVS), Machine Creation Services (MCS), and FSLogix.
  • Strong knowledge of hypervisor platforms (VMware vSphere, Microsoft Hyper-V, Citrix Hypervisor).
  • Experience with Citrix ADC (NetScaler), StoreFront, and Citrix Gateway (VPN/HDX traffic management).
  • Advanced PowerShell scripting skills for automation.
  • Experience with Windows Server OS (2016/2019/2022), Active Directory, Group Policy, and DNS.
  • Familiarity with security best practices, patch management, and compliance standards (SOC 2, NIST, ISO 27001, etc.).
  • Strong analytical, troubleshooting, and problem-solving skills.
 
Preferred Certifications:
  • Citrix Certified Expert – Virtualization (CCE-V) (Highly Preferred)
  • Citrix Certified Professional – Virtualization (CCP-V)
  • Microsoft Certified: Azure Administrator Associate (if experience with Citrix on Azure)
  • VMware Certified Professional (VCP-DCV) (if working with VMware)

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