Job Desc :

Responsibilities

•  Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.

•  Monitor and analyze the performance of the IT team, ensuring that all coding practices and end product produced are up to standard.

•  Develop and implement best practices to ensure our IT enterprise applications are supportable and maintainable.

• Work with architects to ensure software design is being properly implemented applications.

• Work with project managers on management and implementation of development during the entire project life cycle.

• Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.

• Interview candidates and hire qualified individuals to fill open roles within the department

• Develops and mentor staff to a high level of competency

• Handles issues of a highly technical nature

• Monitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.

• Remains current on internal procedures and external client requirements

Preferred Qualifications

• 5+ years of experience supervising or leading a support team

• Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) products

• Developed applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS

• Experience with ServiceNow ITSM

• Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)

• Ability to resolve issues and exhibit strong initiative

• Excellent planning, training, and follow-up skills and analytical abilities

• Strong problem-solving and analytical abilities.

• Strong project management and leadership skills.