Desktop Support
- Synchrony Corp Inc.
3 Days Ago
NA
W2
San Jose-CA, Wilmington-CA
6-10 Years
Required Skills: Desktop, O365, Imaging, SCCM, Patch
Job Description
Must Have Technical/Functional Skills
Desktop support
SCCM
Imaging and Patch Management
Software Distribution
Good communication
Roles & Responsibilities
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
Remote support & troubleshooting of end user issues
Windows OS, MacBook support
Zscaler troubleshooting
The Engineer is responsible for managing and support end-end Remote Desktop related activities.
Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
Must have prior experience in Design and Implementation of SCCM hierarchy
Must have prior experience of Design and Implement migration to SCCM from other tools
Generic Managerial Skills:
Excellent communication
Team collaboration
Documentation and knowledge sharing
Any Technical Certification is Preferred
