Desktop Support Engineer
- Tek Gence Private Ltd
4 Days Ago
NA
W2
Princeton-NJ
6-8 Years
Required Skills: Ticketing systems, Hardware troubleshooting, Desktop Management, Infrastructure Services
Job Description
The Service Desk Lead is responsible for leading daytoday Service Desk operations for
Ramboll Global IT
ensuring consistent
highquality support aligned to agreed SLAs
ITILprocesses
Rambolls New Ways of Working.
This role provides handson operational leadership
supervises L0/L1 agents
managesescalations
ensures an excellent enduser experience through effective execution.
