Job Description

Job Title: Salesforce Architect
Location: Dearborn, MI (100% Remote)

Position Description:

• We are looking for a proactive individual as Technical Anchor role that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map.
• Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
• We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement.
• The Senior Salesforce Technical Anchor should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project.
• The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

 Experience Required:

• 4+ years of experience in Salesforce Sales Cloud & Marketing Cloud platforms.
• Experience with building CRM experiences which are journey based, timely and relevant to customers including real time event driven messaging and batch campaigns.
• In-depth knowledge of Salesforce Marketing cloud specifically Email Studio, Mobile Connect, Journey Builder, Automation studio and Marketing cloud personalization.
• Experience with Salesforce CDP (Customer Data platform) from the data landing and segmentation point of view for large implementations.
• Experience with Salesforce Sales cloud in terms of Data modelling, event ingestion, flow builder, business rules engine capabilities and APEX.

 Education Required:

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related field or a combination of education and equivalent experience.