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Design, Develop, Test, Document and Deploy high quality business solutions on the Force.com platform.
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Maintain, enhance, and create workflows, Flows and other functions and configurations within the Salesforce.com environment.
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Develops and Manages Communities
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Proactively seek out and identify needed system changes.
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Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
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Develops and creates advanced-level customized reports, dashboards and respond to ad hoc reporting requests as needed.
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Handles and implements third-party integrations and trouble-shoots any issues with applications as they arise.
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Works with leadership and stakeholders, determine Salesforce and other technologies, software, tools, and approaches to improve operational efficiencies, and enhance the customer experience.
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Creates project documentation, including user interface guides, training documentation or other functional specific documents and change requests.
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Thoroughly unit test development deliverables and participates in business user acceptance testing
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Validates test cases and results against requirements.
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Develops complex, macro driven reports to summarize system information for Senior Management.
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Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase.
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Assist with migration from older systems/processes into Salesforce.com.
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Import data as appropriate using Salesforce tools like Data Loader
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Log, troubleshoot and resolve system problems.
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Monitor and manage exception logs for back-end system integration with SFDC.
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Perform other duties as assigned.
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Bachelor's Degree in Computer Science or information systems or related field
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8-10 years of experience in Information systems operations environment in Analysis, Design & Development
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5+ years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
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5+ years of Experience in Lightning Web Components (LWC), Aura, Apex, SOQL development and Java Script
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5+ years of Experience in building and Managing Communities
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5+ years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
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5+ years of experience with SFDC data model and the data migration / integration capabilities of SFDC
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Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality -
Minimum of 3 years of experience with Salesforce tools such as Data Loader, SFDC Outlook connector, Jitterbit, MuleSoft etc.
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Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)
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5+ years of experience with SCRUM/Agile Development practices.
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Required ability to propose, document, and implement software project lifecycle solutions (software and documentation).
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Salesforce.com Developer certification or Administrator certification, preferred.